Shipping
Last Updated: January 15, 2026
1. Purpose and Scope
This Shipping Policy applies to all orders shipped by HILLENBRAND INC (“we,” “us,” or “our”) through Veridia.best. It covers all products, including returns and exchanges. We prioritize safe, timely, and cost-effective delivery to ensure an exceptional customer experience.
2. Carrier Selection
2.1 We partner with carriers holding valid licenses and complying with international and local regulations.
2.2 Carriers are selected based on reliability, service quality, coverage, and cost-effectiveness (e.g., FedEx, UPS, DHL, USPS).
3. Shipping Methods & Destinations
3.1 Standard Regions (Continental US):
Express shipping via FedEx, UPS, or USPS Priority Mail.
3.2 Remote/Alaska/Hawaii:
USPS Priority Mail or dedicated freight services.
3.3 International:
Carrier varies by destination (DHL, FedEx International, or local partners).
3.4 Special Items (e.g., fragile, high-value, regulated goods):
Shipped via insured, tracked services or specialized carriers.
4. Processing Time
4.1 Orders placed before 3:00 PM ET on business days ship the same day (excludes pre-orders/custom items).
4.2 Weekend/holiday orders ship within 24 hours of the next business day.
4.3 Items with specific timelines (e.g., “Ships in 5–7 days”) follow product-page disclosures.
5. Shipping Fees
5.1 Free Shipping: Orders over $50 (continental US).
5.2 Standard Fee: $8.99 for orders below $50 (continental US).
5.3 Remote/International Fees: Calculated at checkout based on destination.
5.4 Exclusions: Oversized/heavy items may incur additional charges (noted at checkout).
6. Returns & Exchanges
6.1 Our Error (wrong/damaged item): We cover return shipping and reshipment.
6.2 Customer-Initiated (change of mind, unused items within 7 days of delivery):
Customer pays return shipping; we cover replacement shipping.
6.3 Refused/Undeliverable due to incorrect address: Customer bears all costs.
7. Risk of Loss
Ownership and risk transfer to you upon delivery to the carrier.
8. Prohibited Items
We comply with international and carrier restrictions (e.g., hazardous materials, liquids, batteries). Customers assume responsibility for legal compliance.
9. Force Majeure
Delays due to unforeseen events (natural disasters, pandemics, government actions, etc.) are not liable.
10. Policy Updates
We reserve the right to modify this policy. Changes take effect immediately upon posting on Veridia.best.
Contact Us
For shipping inquiries:
Veridia.best
📧 support@veridia.best
📞 +1 (331) 529-7563
📍 HILLENBRAND INC
ONE BATESVILLE BOULEVARD, BATESVILLE INDIANA 47006